FAQ

How do I choose a bracelet size?

Measure your wrist and compare it with the size and fit notes on the product page. Choose more ease if you prefer a relaxed fit or layering. Read our Bracelet Size Guide for the measuring steps.

Are natural stones all identical?

No. Each stone can vary in color, pattern and inclusions. Product photos are representative. Our materials guide explains why these variations are part of each bracelet.

Can I wear my bracelet in water?

Remove it before showering, swimming and bathing. Water, heat, chlorine and products can affect natural stones and elastic cord. See Crystal Care for everyday handling guidance.

What do crystal meanings mean?

They are styling inspiration and personal ritual, not medical claims or guaranteed outcomes.

Where do orders ship from?

Eligible United States orders are shipped from China. Delivery details are shown at checkout; see Shipping & Returns for policy guidance.

Can I return a bracelet?

Contact us before returning a bracelet. Review Returns & Refunds for eligibility, timing and approval details.

How do I contact support?

Email [email protected] with your order number and question.